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2016 Customer Testimonials

We have a long family tradition in the wholesale diamond business and always strive for a perfect service record. Comments received from our customers reflect that. Here are some examples of received feedbacks:

For other reviews from independent websites click: < Google > < BBB > < Yelp > < Superpages >
For last year testimonials click: 2015

From: Sanda in Washington, DC
Sent: January 2, 2016 at 6:48:00 AM PST
To: Ron
Cc: Jerry
Subject: Re: Your 6.06 carat Asscher diamond ring is on its way...
Ron and Lois:
Thank you!!!!!!!!
I finally had an opportunity to try on the spectacular ring last night when my daughter returned from Miami! I am almost speechless. It is amazing and so beautiful. They both are...I will send you a photo soon. 
(Since we have been celebrating 2 engagements and New Years and eating way too much food and salt, the rings are sort of tight...so I will control myself for a few days and hope my fingers shrink back to their normal size!!!)
If you would like us to write something for your website, we would be happy to do so as long as we can leave out our names...
Aside from that, we hope you are having a great time with your son and grand baby. 
Let me know when you are back and we can discuss further the necklace design. 
Sanda and Jerry

Sent from my iPhone

******************************************
From: Louise in San Jose, CA
Sent: Friday, January 15, 2016 1:13 PM
To: Service
Subject: Re: Your loose 1.01 carat Cushion diamond GIA: G/VVS1 is on its way...

Hi Ron,

The stone arrived safely and on time. Thank you so much. The stone is beautiful. Exactly as you described. My client is going to be a very happy man. I will be setting it in a beautiful platinum ring that will do it justice.

I am truly looking forward to my next diamond purchase from you. Your wife and yourself provide an excellent service. It's clear you run your business with integrity and that you care about your customers. 

Keep well.
Louise

******************************************
From: Robina in Sunnyvale, CA
Sent: Wednesday, January 20, 2016 10:32 PM
To: Ron
Subject: Re: Your diamond band is on its way...


Hello Ron,
I went to pick it up at the FedEx center and just tried it on - I love it! Thank you so much - the diamonds are so sparkly and perfectly matched, and it's really comfortable on my finger - I can't wait to start wearing it this summer!/ Robina

******************************************
From: The Jewel Shoppe in Jefferson, NC
Sent: Friday, January 29, 2016 9:27 AM
To: Ron
Subject: RE: Response to Steve from # 1DiamondSource.com


Got the re-cut Round stone yesterday-- looks great.
Thanks! 
Steve

******************************************
From: Samantha in Nevada City, CA
Sent: Tuesday, February 02, 2016 1:02 PM
To: Service
Subject: Re: Your loose 1.20 carat Radiant diamond is on its way...

Got it!! Thank you so much! Is gorgeous!!
Thank you again!!
Sami
******************************************
From: Jeff in Carol Stream, IL
Sent: Wednesday, February 03, 2016 10:55 AM
To: Ron
Subject: Re: referral from Sarah - Response to Jeff from # 1DiamondSource.com

Just got it, it looks awesome!

Thanks.

“Improving lives with renewable energy”

******************************************
From: Adam in Midland, TX
Sent: Wednesday, February 03, 2016 4:32 PM
To: Service
Subject: Re: Your loose 2.55 carats Radiant diamond is on its way ...


Perfect. 

Thanks Ron. 

She loves the diamond. 


Sent from my iPhone


-----Original Message-----
From: Adam in Midland, TX
Sent: Tuesday, February 02, 2016 4:19 PM
To: Service
Subject: Re: Your loose 2.55 carats Radiant diamond is on its way ...
Looks great. I think she will be more than happy. 
One technical question: Where is the inclusion we discussed that was in the corner?  Which one is it on the GIA diagram?

Sent from my iPhone

******************************************
From: Zeewei, MD
Sent: Monday, February 08, 2016 7:33 PM
To: Ron
Subject: Re: Your 1.52 loose Round diamond is on its way...


Ron,
It looks awesome. So shiny and clear! And a nice size too! Thanks so much for all your help.... you and Lois have gone above and beyond. I will definitely refer you guys... I'm so excited to see how she responds.
Best
Z

-----Original Message-----
From: Zeewei, MD
Sent: Monday, February 08, 2016 6:45 PM
To: Ron
Subject: Re: Your 1.52 loose Round diamond is on its way...

Got it Ron, will take a look when I get home

******************************************
From: Carol And John in Leipsic, OH
Sent: Monday, February 08, 2016 10:02 PM
To: Service
Subject: Re: Need Diamond fixed or recut


Hello Ron,

I got a text from Carol this afternoon while I was away, "Diamond arrived 2:15, It is beautiful"!  Just got home, she is right, the diamond looks great!!!  Couldn't be any more pleased!  Please thank your cutter for us.  Ron, thanks for the prompt, courteous service.  We couldn't be more satisfied.

Thanks again!
John and Carol


Sent from my iPad

******************************************
From: Sanda in Washington, DC
Sent: Thursday, February 11, 2016 1:40 PM
To: Ron
Subject: Re: Great diamond pendant!


It looks really good and I will enjoy wearing it…thank you so much!

Haven’t yet looked at colored stones for the old setting…

Sanda

******************************************
From: Grahame in Warrington, PA
Sent: Saturday, February 13, 2016 4:51 PM
To: Ron
Subject: Rings


Hi Ron,
We just got the rings, she loves them, and they’re absolutely gorgeous!
It’s always a pleasure doing business with you.
Thanks again!
Grahame

******************************************
From: Angie in Chicago, IL
Sent: Tuesday, February 16, 2016 11:14 AM
To: Ron
Cc: Nat
Subject: Re: Sapphires - Response to Sarah from # 1DiamondSource.com


Hi Ron! Thank you so much for the pendant necklace and ring, they are beautiful!
Thank you

******************************************
From: Trusha in NJ
Sent: Thursday, February 18, 2016 11:54 AM
To: Service
Subject: Re: Necklace delivery


Hey - I got the necklace and it looks beautiful.  Thank you!  Please send me the appraisal when u can.

Trusha 

******************************************
From: Eric Troy, MI
Sent: Friday, February 19, 2016 10:13 AM
To: Ron1
Subject: Re: Your diamond ear studs are on the way


Ron, 
We received the earrings. They are great, and Heather loved them! Thanks for getting them out so quickly. 

Eric


Sent from my iPhone

******************************************
From: Alex Jones Saint Peters, MO
Sent: Thursday, March 03, 2016 7:29 PM
To: Service
Subject: Re: Bridal Band quote for Alex Jones


Thank you very much for getting me the appraisal. 

It was a pleasure doing business with you. 

-Alex

-----Original Message-----
From: Alexandra in Saint Peters, MO
Sent: Monday, February 29, 2016 2:50 PM
To: Service
Subject: Re: Bridal Band quote for Alex Jones


Ron,
My band is perfect.  Thank you so much for all your help.
If I could ask one last favor (well, until I'm ready to order another matching band that is.) Could you email me an appraisal for my wedding band?  I need to provide this to my insurance agent to have the ring added to my policy.
Thank you very much.
Alex in Saint Peters, MO

-----Original Message-----
Hello Ron. 
Lauren notified me of its arrival. She will be bringing it to me tomorrow. 
I'm anxious to see my ring! Thank you again for all your help.
Alex

Sent from my iPhone
From: Lauren in Saint Louis, MO
Sent: Thursday, February 25, 2016 2:24 PM
To: Alex Jones
Cc: Service
Subject: Re: Bridal Band quote for Alex Jones

Thanks for checking Ron!
Box received in perfect condition. I took a sneak peak and the ring is stunning! Wish it was my size to try it on.
Take care!
Lauren 


******************************************
From: Linda in Milwaukee, WI
Sent: Friday, March 04, 2016 3:12 PM
To: Ron
Subject: Thank you!



Hi Ron - I called and left a message, just wanted to make sure you know how much I LOVE the diamond heart pendant! It is beyond beautiful!!!! The diamonds are gorgeous! I am so glad I did this and thank you so much for all your considerations!
Would you please send me via email an appraisal so I can send it to Jewelers Mutual? I can't wait to wear it outside of the house!
Thank you again for such a lovely pendant! Regards to Lois!
Linda

******************************************
From: Sarah Gaithersburg, MD
Sent: Monday, March 14, 2016 12:38 PM
To: Ron
Subject: Re: Your 18K gold and diamonds pendant is on its way


Hi Ron,
I received the necklace and it is perfect. Thanks!
Warmly,
Sarah

On Sunday, March 13, 2016, Sarah Feldman wrote:
Thank you, Ron! We live in an apt with a concierge who will be the one to sign for the package. I will let you know when I get it. 
Warmly,
Sarah

******************************************
From: Tracy in Edgewood, TX
Sent: Tuesday, March 15, 2016 3:45 PM
To: Ron
Subject: Re: Your 2.01 carat Radiant diamond is on its way...


Yes I did and it is beautiful. Better than I expected. Will definitely use you for all future diamond purchases. Thank you!


Sent from my iPhone
******************************************
From: John P
Sent: Tuesday, November 10, 2015 9:59 AM
To: Ron
Subject: Sapphire Engagement Ring


Hi Ron,

How are you?  I bought the sapphire engagement ring from you earlier this year for my fiancé, Jeannie.  I gave it to her over Memorial Day weekend and she LOVES it.  What is the best way to clean it?  Also, would it be possible to make matching earrings?  I'm thinking of getting that for her Christmas present.  I'm attaching a couple of pictures of the ring.

I'm changing email addresses and I'm writing you from my old address because that's how I communicated with you before.  I've included my new email address as a cc to reply to.

Thanks,
John P

******************************************
From: Alex in Harleysville, PA
Sent: Monday, March 28, 2016 7:50 AM
To: Ron
Cc: Jill
Subject: Cushion cut


Hi Ron,

I proposed to Jill yesterday and she loved the ring! 

Thanks,
Alex

-----Original Message-----
From: Alex in Harleysville, PA
Sent: Friday, March 25, 2016 9:04 AM
To: Ron
Subject: Re: Your Cushion diamond ring is on its way...
Hi,

I have received the ring. It looks beautiful!!
Thank you both so much for a great job and a great experience!
I'm sure we'll be in touch when Jill and I are ready for wedding bands.
Best regards,
Alex

******************************************
From: Bradley in Rome, GA
Sent: Monday, March 28, 2016 5:53 PM
To: service01@1diamondsource.com
Subject: Question about diamonds next to head



Ron:
Hope you're well. She freaked over the ring. It's amazing.

-----Original Message-----
From: Bradley in Rome, GA
Sent: Tuesday, December 29, 2015 1:50 PM
To: 'Service '
Subject: RE: Your Fancy Yellow Round diamond ring is on its way ...
It’s something else my friends. . It's sooooo pretty. Something else!
Don’t think I’ve seen something that pretty in a long time.

******************************************
From: Alex in Harleysville, PA
Sent: Monday, April 04, 2016 10:37 AM
To: Ron
Subject: Re: Cushion cut - Insurance appraisal

Thanks Ron!
Also, thank you very much for making Jill's ring and the quick turnaround. It was a big hit at the family party!
Have a great day!
Alex

******************************************
From: Tim in Dallas, TX 75220
Sent: Tuesday, April 05, 2016 5:53 PM
To: Service
Subject: Re: Your diamond stud are on the way...

Thanks again Ron - great working with you both! 


Sent from my iPhone
******************************************
From: Drew in Langhorne, PA
Sent: Wednesday, April 06, 2016 9:25 AM
To: Ron
Subject: Re: Your diamond band is on its way ...

Ron-
Just received the ring. Thanks again for all your help!! 

Sent from my iPhone
******************************************
From: Vernon in Chester, PA
Sent: Wednesday, April 20, 2016 10:19 AM
To: Ron
Subject: Re: Response to Vernon from # 1DiamondSource.com

Hey Ron, 

I just got off the phone with you in reference to a pair of studs for my wife. I would like the studs to be round and one carat total weight. 

It has been 7 years since I purchased my wife's engagement ring from you and she still loves it and we get so many compliments on the ring. 

So please send me an estimate on a really nice pair of studs that would compliment her engagement ring. 

Thanks you!!! 

Vernon


Sent from my iPhone

******************************************
From: Shenwei in NJ
Sent: Tuesday, April 26, 2016 12:10 PM
To: Ron
Subject: Re: Your diamond studs are on the way ...


Ron,

I have received the package containing the two diamond stud earrings. Thank you very much for the quick and safe shipping. I think that Ruying will be very happy with these two bright diamonds.

By the way, is the GIA inscription located on the girdle (like the 1.8 carat diamond) or somewhere else? I'll try to look at the inscription using 60x magnifier this evening. I'm now back to my company for normal work.

Thanks,
Shenwei
******************************************
From: Andrew in Silver Spring, MD
Sent: Friday, May 06, 2016 2:17 PM
To: Ron
Subject: Re: Your Cushion diamond ring is on the way ...

Ron,
I have received the ring and it looks incredible. Thank you so much for your help during this process. I'm sure I will reach out to you in the near future for your services. Have a great weekend! 

Best,
Andrew

******************************************
From: Daniel from Cheswold, DE
Sent: Tuesday, May 31, 2016 1:24 PM
To: Ron
Subject: Re: Repair or re-cut of OEC diamond


Hi Ron,

The re-cut diamond just arrived and it looks magnificent. Thank you for the wonderful service and quality of workmanship. I will definitely recommend you to friends and others in the trade. I get a fair number of inquiries from people looking for diamond repair work, and will send them all your way since I only cut colored stones and not diamonds.


-- Daniel

customgemstones.com

******************************************
From: Susan in Houston TX
Sent: Thursday, June 02, 2016 3:03 PM
To: Ron
Subject: Re: Check


Just arrived Ron, they are all perfect. The earrings are delicate, I love them.
Once again, many thanks. Sue.


Sent from my iPad
******************************************
From: Isha in NJ
Sent: Monday, August 01, 2016 3:17 PM
To: Ron
Subject: Re: Milan & Isha Wedding Band

Thank you so much! 

The rings came out beautiful!! We are very happy with them. 

Isha 
******************************************
From: Bruce in Milladore WI
Sent: Tuesday, August 09, 2016 12:01 PM
To: Service
Subject: Re: Response to Bruce from # 1DiamondSource.com

Hi Ron, 
I received the diamond, it looks great and white.
Thank you.    

Your BBB ON LINE needs a nice review from me.
Bruce

Sent from my HTC
******************************************
From: Dr. Ken in Washington, DC
Sent: Wednesday, August 31, 2016 5:48 PM
To: Ron
Subject: RE: Your 10.43 carat Cushion diamond is on its way ...

Ron – she’s thrilled with the stone. The price was very good. I’m not into diamonds, so I wasn’t expecting to be thrilled – just pleased. Mission accomplished and it was a pleasure working with you and Lois – consider me available as a reference.
Thanks,
Ken

-----Original Message-----
From: Ken in Washington, DC
Sent: Wednesday, August 31, 2016 4:35 PM
To: Ron
Subject: Re: Your 10.43 carat Cushion diamond is on its way ...


Ron
Very nice stone. We're very pleased.
Ken

Sent from my iPhone

******************************************
From: David in Wells, ME
Sent: Thursday, September 29, 2016 7:42 PM
To: ron1@1diamondsource.com
Subject: Re: 2.04 carats total weight matching diamond studs


Hi Ron,
Molly absolutely LOVED the ear rings!  They were the perfect gift.  Thanks again for another great product and top notch service!  I will be giving you a good write up on those web sites.
Also, I received the insurance appraisal, thank you.
- Dave

******************************************
From: Tiffany in NJ
Sent: Monday, October 10, 2016 12:05 PM
To: Ron
Subject: Re: Its ready...


Hi Ron,

Mike has recently proposed to me and I wanted to thank you for helping us with such an incredible ring!

Looking forward to working together for our wedding bands, jewelry and bridesmaid gifts.

Best,
Tiffany

******************************************
From: Rasheeda in Richmond, VA
Sent: Friday, October 14, 2016 2:35 PM
To: Ron1
Subject: Re: Response to Rasheeda from # 1DiamondSource.com


Hi Ron,

I received your check today. Thank you so much! I'll certainly work with you guys next time I have a jewelry need.

Best,
Rasheeda

******************************************
From: Matt in Norwalk CT
Sent: Saturday, October 15, 2016 4:15 PM
To: Ron
Subject: She said yes.


Ron,
Thank you for helping make this moment happen.  I will be seeing you again for the wedding bands.  You can see the moment with this video I made…attached you will see the picture I took of the ring.  It is gorgeous and she thinks it is perfect.
Thanks
Matt
******************************************
From: Mark in Manhattan, KS
Sent: Wednesday, November 02, 2016 4:36 PM
To: Ron
Subject: Re: Electronic payment information

Ron,
Yes, we got it. It is a beautiful stone! Exactly as promised. Thank you for once again being a fantastic guy to work with. We will be back!
Best regards,
Mark
******************************************
From: Doug in Chicago, IL
Sent: Monday, November 14, 2016 10:11 AM
To: Ron
Subject: Re: Hello, Long Time

Hi Ron,

Just wanted to let you know I proposed to Kristen this weekend and everything went great!  And of course she absolutely loves the ring. 

Thanks again,
Doug

******************************************
From: Greg in Sparks, NV
Sent: Thursday, December 01, 2016 11:43 AM
To: Ron
Subject: Re: Your diamond ring should arrived this morning...


The ring is beautiful. Thank you for keeping me informed all the way through.  
My wife will love it.


Sent from my iPhone

******************************************
From: Janet in Brookline, MA
Sent: Friday, December 02, 2016 10:34 AM
To: service@1diamondsource.com
Subject: Re: Holiday note from Ron & Lois at # 1DiamondSource.com


I think of you often when I look at my beautiful engagement ring with the Asscher diamond that we bought from you.

Thank you,
Janet

******************************************
From: Jim in Colorado Springs, CO
Sent: Friday, December 02, 2016 11:09 AM
To: service@1diamondsource.com
Subject: Re: Holiday note from Ron & Lois at # 1DiamondSource.com


Thanks much Ron. We wish you and your family the same for the holidays. I will come to you always with questions or something new to see if we can make it. You have done great and done top of the line work.

Have a great Holiday.

Best Regards,
Jim & Dianne

******************************************
From: Mike in Santa Clara, CA
Sent: Monday, December 05, 2016 10:22 AM
To: Ron
Subject: RE: Holiday note from Ron & Lois at # 1DiamondSource.com


Hi Ron,
Happy Holidays to you too.  She still loves the ring – and so does everyone else. 
Good job.
Mike

******************************************
From: Dr. Vincent in Jacksons Gap, AL
Sent: Friday, December 16, 2016 1:12 PM
To: Ron
Subject: Re: 2.12 carats ruby and diamonds ring is on its way...


Ron
I just received the Ruby & diamonds ring-it is beautiful.

Thanks!
Vince Law


Sent from my iPhone

******************************************
From: Rob
Sent: Monday, December 19, 2016 4:20 PM
To: Ron
Subject: Re: Your 4.82 ct. OV diamond ring is on the way ...


Yes, we got it!!! And she LOVES the ring... she keeps asking "are you sure its real?"   
LOL


From: Courtney
Sent: Monday, March 27, 2017 4:15 PM
To: ron01@1diamondsource.com
Subject: Diamond Ring

Hi Ron,

My fiance (Rob) purchased my engagement ring from you...it's gorgeous!

I'm going to be in NYC next week and I'm wondering if I can have my ring resized. I believe he told you I was a 5 1/2, but it's just a hair too snug.

Looking forward to meeting you!

Many thanks,
Courtney

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