Wholesale Loose Diamonds
and Engagement Rings Testimonials

Recent Customer Testimonials

We have a long family tradition in the wholesale diamond business and always strive for a perfect service record.  Comments received from our customers reflect that.  Here are some examples of received feedbacks:

Sent: Tuesday, January 12, 2010 7:54 PM
To: 'Ron'
Subject: Thank you

Ron:

I hope your holiday season was filled will joy and good fun.

I wanted to let you know that the Round diamond ring is great. Lorraine loves it. I am glad I chose to business with you.

On a different note I inherited some fine jewelry dating from the 1850's to 1970's that is much larger than Lorraine will ever where. Do you sell loose diamonds & jewelry on consignment? I will wait to hear back from you.

Thanks again for your help thus far.

Sincerely,
Charles
Internet Sales Manager
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From: Christina in Richmond, VA
Sent: Wednesday, January 20, 2010 10:38 AM
To: ron@1diamondsource.com
Subject: Re: Your diamond ring is on its way ...

Ron- We are back from Portugal and I have a beautiful diamond engagement ring on my hand! I just wanted to say how thrilled we are with this ring. It looks SO huge and I'm sure it would of cost me 2-3 times more in any retail store. Thank you for working so closely with us and communicating even several times a day on the status of progress. It made me feel comfortable with purchasing from you and your wife. You made the ring just as requested and it is absolutely gorgeous!

Thank you so much!
Christina and Paul
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From: Fergus in Australia
Sent: Monday, February 01, 2010 12:57 AM
To: Ron
Subject: RE: Your 1.05 Loose Round diamond is on its way...

Hi Ron,

The package with loose diamond arrived safely last week.

Many thanks for all your help,

Fergus
Sydney, Australia
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From: Victoria in Chicago, IL
Sent: Wednesday, February 03, 2010 12:14 PM
To: Ron
Subject: RE: Your diamond studs are on their way...

Ron

I have received the diamond studs package. Thanks so much for everything.

Victoria

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From: David in Irvine, CA
Sent: Friday, February 12, 2010 12:49 PM
To: ron@1diamondsource.com
Subject: Re: Diamond Upgrade

Hi Ron,
I just received the Fedex. The round diamond ring looks great. Thanks for all your work on this - I'm sure she'll be awestruck.
Have a great weekend.
Dave
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From: carl in Texas
Sent: Thursday, February 25, 2010 11:23 AM
To: Ron1
Subject: Re: Your Loose Radiant diamond is on its way...

Ron,

Three things-

1) It arrived
2) It is PERFECT!
3) Thank you

Ron, I will take some time to compose a thank you note that you can post on your website to help potential customers to help them feel comfortable purchasing from you online.

Again, I look forward to meeting you and Lois over dinner at some point in Manhattan.

With great appreciation and fondness,

Carl
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From: Rosalind in N. Carolina
Sent: Saturday, March 06, 2010 9:50 AM
To: Ron
Subject: Re: Your loose diamond and matching Sapphires are on the way

yes, it came late weds and i rushed it to the jeweler who was pleased. i called but you had left for the day.

thank you. Rosalind
******************************************
From: Brandon in San Francisco, CA
Sent: Thursday, March 11, 2010 10:32 AM
To: Ron
Subject: Re: Your platinum Asscher cut diamond ring is on its way...

Hey Ron -

Sorry I haven't gotten back to you sooner. Things have been pretty crazy lately.

I did propose and she did say yes. Were both very excited and planning for a September wedding. (hence the craziness) she absolutely loved the ring. I don't think she could have been any happier. Ill definitely be getting in touch with you for the wedding band. She's already made up her mind that she wants the matching one to the diamond engagement ring. She said to tell you that she gets many compliments on it daily.

Thanks so much for your suggestions and all of your help in turning a stressful purchase into a very easy one.
Brandon

Sent from my Verizon Wireless BlackBerry

******************************************

From: Carl in San Antonio, TX
Sent: Wednesday, March 24, 2010 1:05 PM
To: service@1diamondsource.com
Subject: your #1 Diamond Source website

Dear Ron and Lois,

I am so grateful to you both for the sensitivity shown to me during this very important process of purchasing an engagement ring. It is rare to find people in business who take so much joy from simply doing the best job for their customer that anyone could ever do.

At some point in the process I was struck by the extraordinary drive shown by you both to not only meet your own high standards but to meet mine as well. The loose diamond is exquisite, and not simply because it is a GIA graded D Flawless stone. There is no "bowtie", no dead spot, and the fire of this radiant diamond is almost impossibly dramatic. I trusted you to find the perfect diamond and my trust was completely vindicated. Additionally, I cannot thank you enough for insisting on customizing both the ring and the mounting until it was exactly right.

Sometimes Diana will be looking at her diamond ring and will send me a text message out of nowhere just to tell me how crazy she is about it.

I would urge anyone I know to set aside their anxiety about buying a diamond over the internet if they are lucky enough to be purchasing it from you. Thank you for loving what you do.

Sincerely,
Carl

P.S. I will hold you to your promise to let us buy you and Lois dinner when we visit New York

******************************************

From: Sunipa in Minneapolis, MN
Sent: Wednesday, April 21, 2010 11:14 AM
To: Ron
Subject: RE: Diamond Band

Just received it, looks beautiful and fits perfectly. Thanks so much! I’ll plan on stopping by when I’m in NYC in a few weeks to have you tack the rings together. I was thinking of coming by Friday morning, 5/14. Is that ok? Would you be able to do it that day?

Also, my fiancée was going to contact you about getting me a pair of diamond earrings. I’m interested in round diamonds set in white gold

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From: Keith in Denver, CO
Sent: Tuesday, April 27, 2010 1:55 PM
To: service
Subject: Re: Your Emerald cut diamond ring is on its way...

Ron

Thank you for the email – the ring just arrived and it looks beautiful, I am very excited to give this to Andrea.

You have been amazing in helping me with this and will certainly recommend you to my friends and colleagues.

With Sincere Regards and Many Thanks

Keith
Executive Vice President
******************************************
From: Jared in Oakdale, MN
Sent: Wednesday, April 28, 2010 12:33 PM
To: ron@1diamondsource.com
Subject: Re: Your diamond studs are on their way

Hey Ron,

Got the shipment. Diamond studs look beautiful!

Also, please send the appraisal on both the diamond earrings and the
wedding band? We're gonna insure both of them.

Thanks!
Jared

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From: Jackie in VA
Sent: Thursday, May 06, 2010 1:30 PM
To: service@1diamondsource.com
Subject: Custom Ring order | Engagement ring |

Ron,
I need your help. I was in the process of working with a local jeweler to make my ring. They have taken 5 weeks already and today I received an email that as the jeweler was setting the last row of diamonds, he found porosity in the metal and now has to scrap the whole thing... I could find another local jewel and start the process all over, but I am hoping that you can help me.

The service I received from you when I purchased the loose diamond was second-to-none. Because of that I have faith that you can turn this around for me.

Thanks in advance,
Jackie

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From: Thair in NJ
Sent: Monday, May 10, 2010 9:44 AM
To: Service
Subject: Re: Response to Thair from # 1DiamondSource.com

Hi Ron & Lois,

I proposed early last week and she accepted! Thank you guys so much for your assistance in this purchase.

One question, she wants to get the diamond ring appraised for insurance purposes. Can I use the GIA certificate for that purpose, or do we need to come in for the appraisal?

Thanks again!
Thair
******************************************
From: Ross
Sent: Tuesday, May 11, 2010 3:26 PM
To: service@1diamondsource.com
Subject: RE: Ross - Diamond Ring

Ron / Lois,

Gina absolutely loved the diamond band. She was so excited and didn't even expect it. She must have said it is beautiful about 100 times on Sunday. Thank you so much for a making such a beautiful piece of jewelry.

Ross

******************************************

From: Brian in Chicago, IL
Sent: Thursday, May 13, 2010 10:25 PM
To: service@1diamondsource.com
Subject: RE: Your Round diamond is on its way...

Ron,

Any chance you can provide a free appraisal of the diamond and ring? My insurance company is asking me to get them an appraisal.
Thanks,
Brian
p.s. And she loves the ring. It has passed the test with her friends too.

-----Original Message-----
From: Brian in Chicago, IL
Sent: Thursday, May 06, 2010 10:25 AM
To: service@1diamondsource.com
Subject: RE: Your Round diamond is on its way...

Ron,

We received the ring. Looks great. She was very surprised  - based on the previous night - I would have to get the matching diamond band.  Had a few drinks last night to celebrate!

Brian

Thank you so much.
Jordan
******************************************
From: Keith in Denver, CO
Sent: Thursday, May 13, 2010 9:57 PM
To: ron1@1diamondsource.com
Subject: Wedding Band

Ron

Greetings – Andrea loved the ring and told me that she could not have asked for something more perfect and appropriate.

I would like to discuss wedding bands with you – I would like something that will look good together with the Emerald cut and the Cathedral Setting.

Could you provide me with some budget pricing I can work with.


Keith

-----Original Message-----
From: Keith in Denver
Sent: Tuesday, April 27, 2010 1:55 PM
To: service1@1diamondsource.com
Subject: Re: Your Emerald cut diamond ring is on its way...

Ron

Thank you for the email – the ring just arrived and it looks beautiful, I am very excited to give this to Andrea.

You have been amazing in helping me with this and will certainly recommend you to my friends and colleagues.

With Sincere Regards and Many Thanks

Keith
Executive Vice President

******************************************
From: Cynthia in PA
Sent: Wednesday, May 19, 2010 1:06 PM
To: Service
Subject: Re: Your Heart shape diamond ring is on its way

Ron,
The ring came today, and it is sooo beautiful! I love it.
Thank you for all your help, advice, and guidance.
You and Lois are wonderful!
Sincerely, Cindy

******************************************
From: Jamie in NJ
Sent: Tuesday, May 25, 2010 11:23 PM
To: service@1diamondsource.com
Subject: RE: Response to Jamie from # 1DiamondSource.com

Ron,

I've received the appraisal from you today. Thank you and Lois for everything.

Jamie
******************************************
From: Norma in San Diego, CA
Sent: Friday, June 04, 2010 4:43 PM
To: Service
Subject: Question about a second band for my ring

Hi Ron,
I love my ring, thank you for the hard work you put into it. I would like a second matching band for the ring. That would make it perfect. Please let me know if that will be possible.

Thank you,
Norma

-----Original Message-----
From: Norma in San Diego, CA
Sent: Friday, June 04, 2010 12:59 PM
To: Service
Subject: Re: Your Princess diamond ring and matching band are on the way...

Hi Ron,
I received the ring and band this morning and its beautiful

Thank you
Norma

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