How
To Order: You can either call us (toll-free) at:
1-877-968-7342 and talk to a GIA Gemologist or diamond
grading graduate who will be happy to assist you, or you
can simply submit your order or request more information
directly by using our custom
order form. When you select the diamond of your choice, we
will enable you to view the diamond at your convenience.
Payment
Options: We accept Money Orders or Cashiers Checks and
ship the diamond upon receiving your payment. We also
accept personal check; however, shipping will be delayed until
the check clears. If you wish, you can utilize an
online Escrow service. You can also electronically
wire the funds directly form your bank and we'll ship immediately
upon receipt of funds.
•
We accept
Visa and Master Cards (USA issued only). However, credit card users will not receive
the 3% cash discount included in
our diamond prices.
•
Please
let us know your preference and we’ll provide you with exact
payment instructions.
Layaway
Program: We offer an interest free installment payment
plan with as little as 15% deposit at the time of purchase.
You can take up to 60 days to pay for your purchase without
accruing interest charges. No returns and/or cancellations
allowed on layaways and your initial 15% deposit is
nonrefundable after 14 days from the purchase date.
•
Prices
can never increase on the item during the layaway term.
Quality Control:
Each diamond is thoroughly examined and authenticated by our GIA
diamond-grading graduate before shipping. We do not ship
the diamond unless it meets our strict standards or we get your
informed approval.
Shipping
Policy: We offer free insured shipping. After
receiving your order, we will confirm it with you and make
arrangements for the best possible form of delivery.
•
We can
arrange for Next-Day insured FedEx or USPS Registered shipping.
•
You must
be available to sign for the package if you choose FedEx
shipping.
Return
Policy: We have an unconditional 30-day
return policy on our loose diamonds if merchandise has not been
damaged or altered.
It's very unlikely with us but, if your purchase is not everything
you hoped for, we will give you full refund on the diamond.
•
You are
responsible for insuring and shipping the diamond back in its
original condition
•
Within 30
days of the date of shipment (with provided diamond
certificate).
•
Upon its
receipt and authentication, a refund check is mailed to you for
the original cost of the diamond (within 2 business days of its
receipt).
Price Matching Policy: We
match or beat any other price offered for the same quality
merchandise.
•
Just
provide us with a copy of a recent advertisement or a written
price quote.
•
For
quality comparison, we only accept GIA diamond certification
(since we only sell GIA certified diamonds).
|
Match or beat
any other price offered elsewhere.
